Annual review 2021

Our group companies


In 2021, through the acquisition of Centralpoint, Dustin has become a leading online-based IT partner not only in the Nordic but the Benelux region. This sets the foundation for continued growth and export of the company’s business model.



The year has been marked by a pandemic that has provided both opportunities and challenges. Hybrid work is here to stay, resulting in both increased sales of equipment for home offices and updates of conference rooms in company offices to offer better video meetings. Other market trends that benefit Dustin, such as increased online shopping and a focus on mobility, security and integrity, were further strengthened during the year.

At the same time, the industry has been marked by component shortages and disruptions in supply chains. Thanks to long-term planning and a good relationship with partners, Dustin has nevertheless had good access to products.



In June, Dustin acquired Dutch company Centralpoint and thus became a leading online-based IT partner in the Benelux region. Centralpoint has a very strong position in large companies and the public sector. In combination with Dustin’s offering to small and medium-sized companies as well as the opportunity to scale up Dustin’s online model, conditions are in place for continued growth. Dustin is now the eighth largest IT partner in Europe.



Having a long-term sustainable strategy is at the heart of Dustin. During the year, work towards the 2030 goals continued. By 2030, the company will be climate-neutral in the entire value chain, be completely circular and have implemented 100 measures for social equality. To make clearer the climate impact on the company and what the company can do to create a positive change, accounting has been implemented in accordance with the Task Force on Climate-Related Financial Disclosures. The company has also included Scope 3 emissions from the Greenhouse Gas (GHG) Protocol in its reporting. A strong focus on sustainability also provides new business opportunities, such as increased investments in take-backs and reuse of IT products. During 2021, Dustin started its own facility for taking back IT products.



Sales increased during 2020/21 by 20.3 percent, of which 9.6 percent was organically, to SEK 15.87 billion and adjusted EBITA increased by 46.6 percent to SEK 759 million. The gross margin amounted to 15.6 percent and is affected by higher volumes, increased sales of own branded goods and an active pricing model that compensated for a changed customer mix in connection with the acquisition of Centralpoint.

The facts

Dustin is a leading online IT partner with operations in the Nordic and Benelux regions. The company offers IT products with related services and solutions to companies, the public sector and private individuals, with the main focus on smalland medium-sized businesses.

Ownership: 27.3%

Number of employees: 1,858


KEY RATIOS, MSEK 2020/21 2018/19
Net sales 15,878 13,195
ProfitAX 469 335
Profit/loss after net financial items 469 335